FAQs

How soon do I need to order?

The sooner you order the better so it gives everyone enough time to make sure everyone is happy because customer satisfaction is my #1 goal.  Feel free to call me at 909-480-1652 during my business hours to inquire about a custom cake. I would love to chat with you on the phone.

In general, I would like to have the order confirmed 4 weeks prior to your event.  If you are in need of a cake even sooner, please call and I will do my best to see if your order can be accommodated.

Do you deliver or ship?

Delivery

Yes!  I will deliver anywhere in the greater Los Angeles Area,  Orange County, or San Bernardino County.

I do charge a delivery fee based on distance.  Delivery starts at $35 for 0-5 miles from the kitchen.

Just ask me and I will be happy to give you an exact estimate for delivery charges

Shipping

I do offer shipping within California.  I ship via 2 day USPS priority mail.  Flat rate costs apply.  Medium flat rate box + S&H = $15.  Large flat rate box + S&H = $20.

Payments/Cancellations

Booking

To book and reserve your order, a 50% nonrefundable deposit is required 3 days after receiving your invoice.  The remaining amount will be due 3 week prior to the pickup/delivery date.

Payment Options

We accept Venmo, Zelle, cash, or check.  Paypal and credit card are available options but will have a transaction fee.

Cancellations

If you decide to cancel your order, your deposit will not be refunded.

Do you make desserts for those with special diets (ie. vegan, gluten-free)?

I do have a gluten-free flourless chocolate cake which is amazing!  I do not make vegan desserts at this time but I am working on expanding my gluten-free menu.  Stay tuned.

Do you offer tastings?

Yes!  Cake tasting sessions are $40 for a 45 minute consultation and of course, samples of 3 different cakes.   Just ask if you are interested and we can discuss this option over the phone.

Can you make other desserts not listed?

Yes!  I am a custom dessert shop so I love all types of desserts like Asian sponge fruit cakes.  It never hurts to ask and I always love to hear what my clients want so please don’t hesitate to ask me!  If I am asked enough times, I may just put it on the menu! 

Is there a minimum order amount?

Yes! There is currently a $300 minimum.